About Our Products & Services
We assist customers in purchasing used electronic products and pre-owned items, which are second-hand merchandise. Although these items may show signs of cosmetic wear and tear, they are fully functional and perform as expected. This includes floor models or returned items that have been previously used. Each item will be shipped with all components shown in the pictures unless otherwise specified. For example, if a body camera is displayed with a lens but is marked “Body Only – Lens Not Included,” the lens will not be part of the package.
Shipping
All of our items are shipped from the United States to Tanzania. We have local pick-up locations in Arusha, Dar-es-Salaam, and Mwanza. Please note that we currently do not ship to locations outside these areas.
Priority Shipping and Delivery
Please allow 6-10 business days for delivery once the item has been dropped off at a selected local shipping carrier in the United States, such as USPS, FedEx, UPS, or DHL.
Free Shipping
A free shipping option is also available; however, please note that the estimated delivery time for this option is 60-90 days after the item has been dropped off at the local shipping carriers in the United States.
Returns
Our return policy allows you to return items within 14-30 days if you encounter any issues. For more information, please refer to our full return policy.
Local Pick-Up
All orders will be dropped off at our local pick-up locations mentioned above. We will notify you via the contact information you have provided when your order is ready for pick-up.